Jewels of Rome®・Building Empire
Please review the known issues below and mark all of the issues that you are currently experiencing. If your issue is not listed, please use the button at the bottom of the list to create a new support ticket.
Fixed - When trying to launch the game on my PC, I get a black or blue screen and the game freezes - Microsoft has fixed the problem. In order to get the fix, install the newest 123.0.2420.65 Microsoft Edge WebView2 Runtime version via Check for updates option in the Windows Update center. Even if there are no updates available under Windows Update at the moment, they may still apply after you restart your device. Or you can install the update for Microsoft Edge WebView2 Runtime manually. More details at support.g5.com.
- Status:
- Fixed
- Players experiencing this issue:
- 545
- Resolution Expected:
- 01/Apr/2024
- First Reported:
- 23/Mar/2024